EU Withdrawal Request

If you are an EU customer and wish to submit a withdrawal request, please continue to the confirmation form using the button below.

This form is for EU withdrawal requests only. You will be asked to confirm your request and provide your name and order reference so we can identify your order.

Please note that submitting a withdrawal request does not mean the request has been approved.

Most Print and Proper products, including our wall art prints, framed prints and canvas prints, are made to order after purchase. Each item is produced specifically for your order based on your selected artwork, size, format, finish, frame or canvas option, and any other order specifications.

Because these goods are made to order and produced to the customer’s selected specifications, they may be exempt from change-of-mind withdrawal rights. Custom-made and personalised items are also generally exempt from change-of-mind withdrawal rights.

We will review each withdrawal request based on the item ordered and the applicable consumer laws. This does not affect your rights if an item is faulty, damaged, or incorrectly supplied.